DRESSY® KIDZ: Payment information
Secure shopping and payment in the Dressy® Kidz webshop!
Most of your questions are answered on the DRESSY® KIDZ website under the FAQ menu!
Tips for secure payments:
...Online shopping is fast, convenient and basically safe, but it can also be dangerous if you are not well informed!
...When ordering from an unfamiliar online shop, always check the website carefully: how well does it answer all your questions?
...Make sure that the URL in your browser starts with 'https'
...In the address bar you will also see a padlock on a secure site (e.g. https://www.dressykidz.com). But where there is no padlock, don't enter a name, password or credit card details!
DRESSY® KIDZ is a secure online shop! In addition, the security of the payment process is guaranteed by our certified payment partner: OTP SimplePay!
...Check the company details! If the site does not include a tax number, phone number and email address, it is suspicious
...It is worth checking details by company name and tax number at one of the company information sites!
On the DRESSY® KIDZ website, you can find the company details under our 'General Conditions' with 'Consumer Friendly Certification' (click on the 3 bar icon next to the 'Cart' icon on the main page)!
...Customers often find that the online shop they want to buy from has no online or telephone Customer Service!
At DRESSY® KIDZ we pay special attention to providing high quality Customer Service for the convenience of our Customers!
...Feel free to contact our colleagues at orders@dressy.hu or during working hours, from 9am to 3pm on +36 70 675 7300! We are happy to help!
...Keep your emails until the end of the purchase process!
...When making a payment, always make sure you are on the bank's secure payment guarantee platform!?
...Never enter your PIN code online, as it is not requested when paying online.
(You need to authorise the transaction through the bank app's notification with 2 steps identification!)
The online payment provider of DRESSY® KIDZ is OTP SimplePay, we never ask for your PIN code during the payment process!
Only credit card payment is possible on the DRESSY® KIDZ online platform to reduce costs our Customers!
You'll receive email feedback on every important step of your purchase, so you can easily track your package!
...Our email will contain: the name of the product(s), the quantity, the amount paid, the delivery method and a purchase ID.
These information will allow you to refer to your purchase on our Customer Service if you have any questions or problems!
We keep your shopping cart on 24-hour hold, so if you have a problem/question, you can be sure that the products you have chosen will be reserved for you!
Didn't get the right size? Did the size not fit?
...You have 14 days to change your mind and return the products to us with no obligation!
We don't make you wait days or weeks for a refund!
...We will refund the price of your returned products on the working day after we received them!
Shop with us with confidence and if you get stuck, don't hesitate to ask for help from our Customer Service Team!
